NVSEE vision privacy policy

    Update content:The name,the relevant information obtained and purpose of the third party SDK
    Update time:September 20, 2021
    This policy is the basic legal document for you to use our products and / or services. We hope that you will carefully read and make clear that you have fully understood the content of this policy before using NVSEE vision services, and hope that you can make appropriate choices according to your own understanding.If you continue to use our products and / or services after we update this policy (we will prompt you for the update in time), that means you agree to the content of this policy (including the updated version), and agree to collect, use and save your relevant information in accordance with this policy.

Important notes

NVSEE vision attaches great importance to user privacy.This NVSEE vision privacy policy (hereinafter referred to as "this policy") aims to explain how Shenzhen Jovision Century Technology Co., Ltd. (hereinafter referred to as "Jovision century" or "we") will collect, use and save your personal information and what rights you have.

This policy will help you understand the following:

1、how we collect and use your personal information
2、how do we protect and save your personal information
3、your rights
4、revision and update of this policy
5、How to contact us

  We are fully aware of the importance of personal information to you and will do our best to protect your personal information.We are committed to maintaining your trust in us, abiding by the following principles, and protecting your personal information: the principle of consistent rights and responsibilities, the principle of clear purpose, the principle of choice and consent, the principle of minimum sufficiency, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency, etc.At the same time, we promise that we will take corresponding security protection measures to protect your personal information according to the mature security standards in the industry.

How we collect and use your personal information

I. personal information we collect and use
Our products and / or services include some core functions, NVSEE vision based basic functions related to NVSEE vision products (such as monitoring video preview, device operation and control, etc.).We may collect, save and use some information related to you to achieve these functions.If you do not provide this information, you will not be able to enjoy our products and / or services.

Our products and / or services also include some additional functions, including value-added services such as NVSEE storage, message reminder, device unbinding, etc.If you use these additional functions, we will obtain the corresponding personal information according to the additional functions you choose to use.

In the process of your use of our products and / or services, we will collect the information you actively provide or generated by using our products and / or services in the following ways to provide you with our products and / or services, optimize our products and / or services and protect your account security:

1、 when you register your account to use our products and / or services, we will collect your user name, password, email address, mobile number and other information.We collect mobile phone numbers to meet the real name system requirements of relevant laws and regulations.If you log in to our products and / or services in other ways, we will request your personal information from related third parties, and we can still ask you to provide personal information that we require but the third party cannot provide.If you refuse to provide this information, you may not be able to use our products and / or services properly.
2、when you use NVSEE vision service, you need to bind your camera and other products.We will collect the product serial number and product verification code you bind.This kind of information is the unique basic information of the product, which is the basic information that must be collected to bind the product and further provide you with preview, storage video and other basic services and value-added services.When you use the storage function of NVSEE vision NVSEE service to store your videos, these videos will be saved in our server.We'll store them encrypted and you can delete them at any time.
3、when you purchase products or services from NVSEE vision (mainly NVSEE storage), we will also collect your order information, including the order number, the goods or services you purchased, the amount of money you paid and the payment method.We will use such information to determine the transaction, payment and settlement, complete the delivery, query the order for you, provide customer service consultation and after-sales service, and judge whether your transaction is abnormal to protect your transaction security.
4、When you pay, you can choose the third party payment agencies (including Alipay, WeChat payment, UnionPay etc), which are paid by NVSEE cooperation.We do not collect your personal information through the payment function itself, but we need to share your order number and transaction amount information with these payment institutions to realize their confirmation of your payment instructions and complete the payment.
5、When you turn on the message reminder function, we will collect the video screenshots taken by your camera and push them to you.You can turn off this function through account settings.
6、Our customer service and after-sales functions will use your account information, order information, and product information you bind.
To ensure the security of your account, our customer service will use your account information to verify your identity.When you need our customer service and after-sales service related to your order information, we will inquire your order information.You may provide other information when communicating with our customer service personnel, such as when you ask us to change the delivery address, contact person or contact number.When you need us to provide customer service and after-sales service related to the product information you bind, we will query the product information you bind.
7、In addition, we may launch third-party service functions. When you use these functions, we will not disclose your personal information to the third-party service provider without your permission.The name,the relevant information obtained and purpose of the third party SDK:
The third party SDK Permission name Purpose and scope of use
AD SDK CallPhone Allow applications to dial directly
MDSDK PhoneStatus Allow app to get device related information
Android Picture selector TakePhoto Allow application to call system camera for photo taking
udesk MediaRecorder Allow app to record audio
SDK com.tencent.mid GetSensorList Allow application to get sensor related data
Umeng+SDK READ_PHONE_STATE
ACCESS_COARSE_LOCATION
ACCESS_FINE_LOCATION
1. Get the device IMEI as unique code for users in order to provide service.
2. Get the location information to provide the anti-cheating function and to make the location info more accurate.

8、 if we need to obtain your personal information outside the above scenarios, we will obtain your express consent again, and fully explain the application scenarios and the content and scope of obtaining your relevant information before obtaining your express consent.

II. Rules for using your personal information

1、we will use your personal information according to the following rules:
We will use the collected personal information in accordance with this policy and in order to realize our product and / or service functions.
2、 please note that all personal information provided by you when using our products and / or services will continue to be authorized for us to use during your use of our products and / or services unless you delete it or refuse to collect it through account settings or system settings.When you log off your account, we will stop using and delete your personal information.
3、we will make statistics on the use of our products and / or services, and may share these statistics with the public or third parties to show the overall use trend of our products and / or services.But these statistics do not contain any of your identification information.
4、When we display your personal information, we will desensitize your information by means of content substitution and anonymous processing to protect your information security.
5、when we want to use your personal information for other purposes not specified in this policy, or the information collected for a specific purpose for other purposes, we will ask your consent in advance through your active tick.

III、 You are fully aware that we do not need your authorization to collect and use personal information in the following situations::

1、directly related to national security and national defense security;
2、 directly related to public safety, public health and major public interests;
3、directly related to crime investigation, prosecution, trial and execution of judgment, etc;
4、for the purpose of safeguarding the life, property and other major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain my consent;
5、The collected personal information is made public by the subject of personal information to the public;
6、Your personal information collected from legally disclosed information, such as legal news reports, government information disclosure and other channels;
7、 necessary for signing the contract according to your requirements;
8、necessary for maintaining the safe and stable operation of the provided products and / or services, such as finding and disposing the faults of products and / or services;
9、Necessary for legal news reports;
10、when it is necessary for academic research institutions to carry out statistics or academic research institutions based on the public interest and provide the results of academic research or description to the outside world, the personal information contained in the results shall be demarcated;
11、Other circumstances as prescribed by laws and regulations.
 
  How do we protect and save your personal information
 
  I. protection and security measures for your personal information
 
  1、 we will make every reasonable effort to protect your personal information obtained, and the personal information will be protected by a special data security department In order to prevent the user's personal information from being illegally accessed, copied, modified, transmitted, lost, destroyed, processed or used under unexpected and unauthorized circumstances, we have taken and will continue to take the following measures to protect your personal information:
 
  1)Our network service adopts encryption technology such as transmission security protocol and provides browsing service through HTTPS and other ways to ensure the security of user data in the transmission process.
  2)The personal information of users is encrypted by encryption technology, and isolated by isolation technology.
  3)When using personal information, such as personal information display, personal information association calculation, we will use a variety of data desensitization technologies, including content replacement, encryption desensitization, to enhance the security of personal information in use.
  4)Set up strict data use and access system, adopt strict data access rights control and multiple identity authentication technology to protect personal information and avoid illegal use of data.We only allow authorized personnel to access personal information and require them to fulfill corresponding confidentiality obligations.
  5)Special data and technical security audit shall be adopted, and multiple measures shall be taken for log audit and behavior audit.
 
  2、 other security measures taken to protect personal information
 
  1)Through the establishment of data classification and classification system, data security management standards, data security development standards to manage and standardize the storage and use of personal information.
  2)Establish full-time information protection departments and data security emergency response organizations to promote and protect personal information security.
  3)Strengthen safety awareness.We will also hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.
 
  3、although the above reasonable and effective measures have been taken and the standards required by relevant laws and regulations have been complied with, we still cannot guarantee the safety of your personal information when it is exchanged through unsafe channels.Therefore, you should take active measures to ensure the security of personal information, such as: setting complex passwords, regularly modifying account passwords, not disclosing your own account passwords and other personal information to others.
  4、there are always risks of information leakage in the network environment. When unexpected events, force majeure and other circumstances lead to your information leakage, we will try our best to control the situation, and timely inform you of the cause of the event, the security measures we take, the security measures you can take initiative and other relevant situations.
  5、in case of an unfortunate personal information security incident, we will inform you in time of the basic situation and possible impact of the security incident, the measures we have taken or will take, the suggestions you can take to prevent and reduce the risk independently, and the remedial measures for you in accordance with the requirements of laws and regulations.At the same time, we will inform you of the relevant information of the event by mail, letter, telephone, push notice, etc. if it is difficult to inform the personal information subject one by one, we will take a reasonable and effective way to publish the announcement.At the same time, we will report to the relevant competent authority according to the requirements of laws and regulations.
 
  II. Preservation of your personal information
 
  1、 we will store the personal information collected in China in accordance with laws and regulations.If NVSEE vision involves transmitting your personal information overseas, it will inform you clearly and ask for your consent.
2、 during your use of NVSEE vision products or services, we will keep your personal information for you.If you cancel your account or actively delete your personal information, we will continue to save your information within 6 months after you cancel your account or delete your personal information in accordance with laws and regulations such as the network security law.
 
  How do we share, transfer and publicly disclose your personal information
 
  First,    Share
 
  1、 we will not share your personal information with any company, organization or individual other than AVIC century, except:
 
  1)Jovision century has obtained your or your guardian's explicit authorization or consent;
  2)The judicial organ or administrative organ requires us to disclose based on legal procedures;
  3)When Jovision century brings a lawsuit or arbitration to the user to protect its legitimate rights and interests;
  4)According to the relevant service agreement and usage rules between you and NVSEE vision;
  5)Within the scope permitted by laws and regulations, in order to protect NVSEE vision and its related parties, NVSEE vision users and social public interests from damage;
  6)Comply with the relevant agreements between you and other third parties;
 
  2、In addition, we may share your order information, account information and equipment information with partners and other third parties to ensure the smooth completion of services provided to you.But we will only share your personal information for legal, legitimate, necessary, specific and clear purposes, and only share the personal information necessary for the provision of services.Our partners do not have the right to use the shared personal information for any other purpose.At present, our partners include suppliers of goods or technical services.We may share your personal information with a third party who supports our functions.These supports include supplying or providing infrastructure technical services, logistics and distribution services, payment services, data processing, etc.The purpose of sharing these information is to realize the core shopping function of our products and / or services. For example, we must share your order information with the logistics service provider to arrange delivery; or we need to share your order number and order amount with the third-party payment agency to confirm your payment instruction and complete the payment; or we need to share our order information with the third-party payment agency before you order our increaseWhen providing value-added services, we need to share your order information or contact information with value-added service providers to provide you with corresponding value-added services.
 
  3、you can share your video, location information, identity information, etc. with specific objects, or share your own video, location information, identity information, etc. with non specific people based on our products and / or services.When your sharing behavior causes your information leakage and other serious situations, NVSEE vision will not bear the relevant legal liability.
 
  Two. Transfer
 
  We will not transfer your personal information to any company, organization or individual except:
 
  1、transfer with explicit consent: after obtaining your explicit consent, we will transfer your personal information to other parties;
 
  2、in case of merger, acquisition or bankruptcy liquidation, if personal information transfer is involved, we will require the new company or organization holding your personal information to continue to be bound by this privacy policy, otherwise we will require the company or organization to ask you for authorization and consent again.
 
  III. public disclosure
 
  We will only publicly disclose your personal information if:
 
  1、 with your express consent;
 
  2、 law based disclosure: we may publicly disclose your personal information under the circumstances of laws, legal procedures, lawsuits or mandatory requirements of government authorities.
 
    Your rights
 
  According to the relevant laws, regulations and standards of China, as well as the common practices of other countries and regions, we guarantee that you can exercise the following rights on your personal information:
 
  I. access or correct your personal information
 
  You have the right to access your personal information, except for the exceptions provided by laws and regulations.
 
  Two. Delete your personal information
 
  Information that you can directly clear or delete in our products and / or services page;
 
  You can request us to delete personal information in the following circumstances:
 
  (1) if we deal with personal information in violation of laws and regulations;
(2)if we collect and use your personal information without your consent;
(3)if our handling of personal information violates the agreement with you;
(4)if you cancel your NVSEE vision account(Logout steps:Click the tab "Me" —Click “The personal center”at the top of the page—Select "Account Security"—Click "Cancel Account"—Click "Apply for Cancellation");
(5)if we terminate our services and operations.
 
  If we decide to respond to your request for deletion, we will also notify the entities that have obtained your personal information from us and ask them to delete it in a timely manner, unless otherwise stipulated by laws and regulations, or these entities have your independent authorization.
 
  When you delete information from our service, we may not immediately delete the corresponding information from the backup system, but we will delete the information at the time of backup update.
 
  III. change the scope of your authorization or withdraw your authorization
 
  You can change the scope of your authorization for us to continue to collect personal information or withdraw your authorization by deleting information, turning off device functions, making privacy settings in the website or software of AVIC.
 
  Please understand that each business function requires some basic personal information to be completed. When you withdraw your consent or authorization, we cannot continue to provide you with the services corresponding to the withdrawal of consent or authorization, and will not process your corresponding personal information.However, your decision to withdraw your consent or authorization will not affect the personal information processing based on your authorization.
 
  V. respond to your above request
 
  If you are unable to access, correct or delete your personal information in the above way, or you need to access, correct or delete other personal information generated by your use of our products and / or services, or you think there is any violation of laws and regulations or agreement with you on the collection or use of personal information in NVSEE vision, you can send an email to [privacy@jovision.com】Or contact us in other ways below this policy.In order to ensure security, we may need you to provide a written request or to prove your identity in other ways. We will reply to your request within 30 days after receiving your feedback and verifying your identity.
 
  In principle, we will not charge you for your reasonable requests, but we will charge you a certain cost for repeated requests beyond the reasonable limit as the case may be.We may reject requests that are unprovoked, require too many technical means (for example, the need to develop new systems or fundamentally change current practices), pose risks to the legitimate rights and interests of others, or are highly impractical (for example, involving information stored on backup tapes).
 
  We will not be able to respond to your request in accordance with laws and regulations in the following cases:
 
  1)Related to national security and national defense security;
  2)Related to public safety, public health and major public interests;
  3)Relating to criminal investigation, prosecution, trial, execution of judgment, etc;
  4)There is sufficient evidence that you have subjective malice or abuse of rights;
  5)Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
  6)Involving trade secrets.  
 
  How do we deal with personal information of minors
 
  1、We attach great importance to the protection of minors' personal information.If you are a minor under the age of 18, you should obtain the written consent of your parents or legal guardian before using our products and / or services.We protect the personal information of minors in accordance with relevant national laws and regulations.
2、 in the case of collecting personal information of minors with the consent of parents or legal guardians, we will only use or disclose such information when it is permitted by law, expressly agreed by parents or legal guardians or necessary to protect minors.
3、If we find that we have collected personal information of minors without the prior consent of verifiable parents or legal guardians, we will try to delete the relevant data as soon as possible.  
 
  Revision of this policy
 
  We may change this policy in due course.Without your express consent, we will not reduce your rights under this policy.Any changes to this policy will be posted on this page.
 
  For major changes, we will notify you in the form of push notice, pop-up window, email, etc.
 
  Major changes referred to in this policy include but are not limited to:
 
  1、Our service model has changed significantly.Such as the purpose of personal information processing, the type of personal information processing, the way of using personal information, etc;
  2、we have made significant changes in ownership structure, organizational structure, etc.Such as business adjustment, bankruptcy merger and acquisition, etc;
  3、The main objects of personal information sharing, transfer or public disclosure have changed;
  4、your right to participate in the processing of personal information and its form have changed significantly;
  5、when the responsible department, contact information and complaint channel for personal information security change;
  6、when the personal information security impact assessment report indicates that there is a high risk.  
 
  How to contact us
 
  If you have any questions, comments or suggestions about this policy or your personal information, please contact us by email at [privacy@jovision.com] or by phone at [400-637-6777].
 
  We have set up a personal information protection specialist. You can contact him by sending an email to [privacy@jovision.com].
 
  Generally, we will reply within 15 days.
 
  Operator
Company: Jovision Technology Co., Ltd.
Address: 12th Floor, Block A, Building 3, Phase I, Tianan Yungu Industrial Park, Bantian Street, Longgang District, Shenzhen, Guangdong Province
Phone: +86 400-637-6777